Buy railway tickets at affordable prices

Our service makes it easy to purchase railway tickets online in just a few clicks. Just specify your origin and destination, travel date and number of passengers, and click the search button. The system will automatically analyse your request and list all current offers. Just choose the one that works best for you, confirm your reservation and make payment. We wish you a pleasant trip!

Dear customers!

To strengthen security control at railway facilities, Ukrzaliznytsia conducts contactless care for passengers at the stations of the Kyiv-Passenger station. Please allow for extra time before boarding the train.

5 advantages of buying railway tickets from KIYAVIA

The best fares
KIYAVIA’s special cooperation agreement with Ukrzaliznytsa allows us to sell railway tickets for the provider’s best current prices.
Ticket Refunds
If you need to return or modify your ticket, you can get in touch with the Ukrzaliznytsia Ticket Desk directly.
Convenient Payment
Pay for your reservation via bankwire, Privat24, the LiqPay payment gateway or at the nearest KIYAVIA office.
Expert Support 24/7
If any problems arise during your trip, you can easily reach our support via the toll free number 0 800 500 566. Our team is ready to support you at any time.
Personal Data Protection
We guarantee the protection of your personal data and credit card information with our Payment Card Industry Data Security Certificate.

How can I book and purchase my ticket?
You can make your reservation and purchase your ticket online when you pay by credit card. If cash payment is more convenient for you, visit the nearest KIYAVIA office. Please keep in mind that in the case of cash payment, tickets are sold on the basis of current availability at the moment of purchase.
I bought a railway ticket on your site. Can I receive a refund from one of your KIYAVIA offices?
No, according to Ukrzaliznytsya terms and conditions, all refund procedures can only be carried out at their ticket offices.
Do I need to print my electronic ticket?
No, this is not required. You can save your electronic ticket on your smartphone and present it during boarding. In all other cases, we recommend printing it.
May I submit an electronic ticket as part of a business trip report for accounting purposes?
Yes, as a rule there are no issues with using electronic tickets for reporting purposes. However, if your accountant requires a hard copy of the electronic ticket you can exchange it for a paper version in the ticket office prior to your departure.
While making a reservation on your site, the system only offers me a “Ticket Order Voucher”. What should I do?
Unfortunately, on some Ukraine travel routes electronic tickets are not applicable. You can purchase a Ticket Order Voucher on our site and then exchange it free of charge at the nearest Ukrzaliznytsya Ticket Office prior to departure.
When can railway tickets be purchased through the system?
You can buy your railway ticket up to 30 days before departure.

Our contacts

Call Center

Telephone: 0 800 500 566 free in Ukraine

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If you have any questions for which you have not been able to find an answer on our site, please fill out the contact form below to contact us.

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Buy railway tickets at affordable prices

5 advantages of buying railway tickets from KIYAVIA

How can I book and purchase my ticket?

I bought a railway ticket on your site. Can I receive a refund from one of your KIYAVIA offices?

Do I need to print my electronic ticket?

May I submit an electronic ticket as part of a business trip report for accounting purposes?

While making a reservation on your site, the system only offers me a “Ticket Order Voucher”. What should I do?

When can railway tickets be purchased through the system?

Our contacts

Contact us