Actually none. After signing the Law of Ukraine “On Electronic Documents and Electronic Document Flow”, the electronic insurance policy has the same legal force as the paper equivalent.

Yes. An electronic insurance policy is accepted by embassies along with paper insurance policies.

As a document that you need to provide at the place of demand, the policy is valid from the moment it is signed by both parties. However, the period of validity of the policy to cover insurance claims is indicated by the dates specified in the column “Insurance period”.

In most European countries, travel insurance covers an amount of 30,000 euros. In some cases, for example, when applying for a policy intended for active tourism, the amount may be increased. In some far foreign countries and in Southeast Asia, the amount of insurance is 50,000 euros.

This is an intermediary between the insurance company and its partners – medical institutions, transport companies, travel agencies, etc. The main function of which is to ensure and monitor the implementation of the full range of insurance services recorded in the Contract.

You can pay for travel insurance online. On our website, you can pay with Visa and MasterCard payment cards, as well as with Privat24.

Yes. You can do this at any KIYAVIA representative office.

You need to contact the assistance company as soon as possible at the telephone number listed on your insurance policy. Give the operator the following information:

• insurance number ;
• insured tourist’s name;
• contact number;
• your exact location: country, city, hotel name, address;
• the term of the insurance policy;
• causes of the insured event with a detailed description of the problem.

If you need urgent emergency care, we recommend that you consult your doctor yourself, after which you should inform the KIYAVIA Garant insurance company as soon as possible for further instructions.